Extra Features

If you need your phone number to work harder for you then why not look at some of the extra features that are available. If you would like to add any of these to your account please call us on 0800 533 5155.

Voicemail to email - Add a voicemail to your number so that you never miss a call.

• Record your own greeting to welcome your customers
• Allow your customers to leave you a message when you are engaged or cant get to the phone
• Voicemails are emailed to you as soon as the caller leaves the message or you can dial in to listen to your messages
• Easy to set up and easy to use

Only £5 to set up and £5 per month rental

Whisper

• Hear a recording when you pick up the phone telling you that the call is from your number
• The callers only hear the phone ringing and are oblivious to the whisper
• The recording can be anything you want "this is a call from your advert on Radio"
• This allows you to know immediately if the call is for business or even from a particular advert "this is a call from your yellow pages advert"

Only £5 to set up and £5 per month rental

Online Call Statistics

• Check your received calls on a daily basis using our secure website
• We will list calls received, missed calls, average time to answer, start time of the call and duration
• If you caller doesn’t withhold their phone number you will get to see exactly who has called you
• We update this system daily at around 11am so you can see yesterday's traffic almost every morning
• Helps you control your costs and monitor for large volume of calls
• Track your advertising response daily (no need to wait for your monthly itemised bill any longer)

Only £5 to set up and £5 per month rental

Auto Attendant (also known as IVR)

• Everyone has heard of IVR "Please press 1 for sales, 2 for accounts etc".
• Build your own announcements
• Route the calls to different locations if you want or route to the same location
• This service can make you look bigger than you actually are

Only £10 to set up and £10 a month rental

Telephone Greeting

• When a person calls your number why not have a professional announcement that says "Welcome to YOUR COMPANY NAME your call will be answered shortly"
• The recording can be anything you wish

Only £5 to set up and £5 per month rental

Call Recording

• Record the calls you receive and have the recording stored online or emailed to you
• You can record all the call or a selection of the call
• Recordings are emailed to you as soon as the call ceases
• As the call recording is emailed to you can forward on to other people if necessary

Only £5 to set up and £5 per month rental

Queue Calls

• Never miss another call by queuing the call while you are busy
• Queue up to 50 callers if necessary
• Play music to your callers while they wait (selection of music is available)
• Tell your callers their position in the queue
• Give your queuing callers the ability to leave a message if they don't want to wait

Only £5 to set up and £5 per month rental

Follow the Sun

• Route calls to a number at a particular time of the day
• Have calls sent to your office during opening hours and your mobile of an evening or weekend
• Never miss another call

Only £5 to set up and £5 per month rental

Divert calls if you are busy

• If you are on the phone have your incoming call routed to a 2nd, 3rd, 4th or 5th number so that your customer gets through.
• If you don't answer your phone in a set number of seconds we will route the incoming call to another number for you

Only £5 to set up and £5 per month rental